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OPG Privacy Policy

OPG Security LLC — Operational SMS Alerts

Last updated: October 12, 2026

This policy describes how OPG Security LLC handles information for its internal operational text-message program.

Information we collect

We collect participating personnel’s names, mobile numbers, consent records, and messaging preferences. Alerts may contain caller names, callback numbers, service locations, inquiry summaries, and call-transfer outcomes.

How we use information

We use this information to deliver internal call summaries, callback requests, missed-call notifications, unsuccessful-transfer notices, and urgent operational alerts to designated OPG personnel who have opted in. This program does not send marketing messages.

Information sharing

We use service providers, including Twilio, to process and deliver messages. Information may be shared with these providers as necessary to operate the program, with authorized OPG personnel for business purposes, or when required by law.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Retention and protection

We retain information as needed to administer the program, document consent, handle operational matters, and satisfy applicable legal obligations. Access is limited to authorized personnel and service providers who need the information. No electronic messaging system is completely secure.

Your choices

You may withdraw SMS consent by replying STOP. For assistance, reply HELP or contact us. You may also contact us to request access, correction, or deletion of your information, subject to applicable legal and recordkeeping requirements.

Contact

OPG Security LLC
Phone: (407) 777-6357

Changes to this policy will be posted on this page.

Terms & Conditions

OPG Security LLC — SMS Terms

Last updated: October 12, 2026

Program description

OPG Security Operational Alerts sends automated, informational text messages to designated OPG personnel who voluntarily enroll. Messages may include call summaries, callback requests, missed calls, unsuccessful transfers, and urgent site-incident notifications. This program does not send marketing messages.

Consent

Recipients must provide their own consent and a mobile number they are authorized to use. Enrollment is voluntary and is not a condition of purchasing services. Notify OPG if your number changes or you no longer control it.

Frequency and charges

Message frequency varies with operational activity. Messages may arrive at any time, including overnight. Message and data rates may apply.

Stop messages

Reply STOP to unsubscribe. You may receive one final confirmation message. Further program messages will stop unless you provide new consent.

Get help

Reply HELP for assistance, email admin@opgsecurity.com, or call (407) 777-6357.

Delivery and emergencies

Messages may be delayed or undelivered because of carrier, device, or service conditions. Carriers are not liable for delayed or undelivered messages.

This program is not an emergency-dispatch service. Do not rely on SMS as the sole method of communicating urgent incidents. Call 911 for immediate danger.

Confidentiality

Alerts may contain confidential caller or operational information. Recipients should protect their devices and share messages only with authorized personnel.

Privacy

Please review OPG Security LLC’s Privacy Policy for information about how program data is collected, used, and shared.

Changes

Material changes to the program will be communicated as appropriate. New consent will be obtained when required..

Copyright © 2018 OPG Security- All Rights Reserved.

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